Privacy Policy

Introduction

Traac AG (hereinafter referred to as "Traac", "we", "us" or "our") takes the privacy of its users seriously. This Privacy Policy outlines the types of personal data we collect from users, how we use that data, and how we protect user privacy.

1. Data Collection

We collect personal data from users when they visit our website and interact with our services. This data includes:

Personal information such as name, email address, and phone number provided by users when they contact us or sign up for our services
Usage data such as IP address, browser type, device type, and referring URL
Information collected through cookies and other tracking technologies

2. Use of Data

We use personal data to:

Provide our services to users
Communicate with users about our services
Improve our services and website
Comply with legal obligations

We do not share or sell user data to third parties, except as required by law or to provide our services.

3. Data Retention

We retain user data for as long as necessary to provide our services and comply with legal obligations. Users can request the deletion of their personal data at any time by contacting us.

4. Data Security

We take reasonable measures to protect user data from unauthorised access, disclosure, alteration, and destruction. However, no method of data transmission over the internet or electronic storage is completely secure.

5. Cookies

We use cookies and other tracking technologies to improve user experience and personalize content and ads. Users can control cookie preferences in their browser settings.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any changes via email or by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at contact@traac.com.

Swiss and EU Requirements

Compliance note

This Privacy Policy is in compliance with Swiss data protection laws, including the Federal Act on Data Protection, and EU data protection laws, including the General Data Protection Regulation (GDPR). Users have the right to access, correct, and delete their personal data under these laws. Users can contact us at contact@traac.com to exercise their rights.